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Google LIA for Ecommerce advertisers

Written by Luna Campos, Posted on March 26, 2021
(Last Updated: March 26, 2021)

Many brands and retailers don’t always have the product information they need to start listing and advertising products online.
 

Google Local Inventory Ads (LIAs) are an effective marketing tool, designed to help brick-and-mortar businesses to connect online shoppers with physical product offers available in-store. 

lia

It is a new feature for Google Shopping, which now shows whether or not a product is in stock at the physical store at that time. Google started the LIA project in January 2017 and now it’s available in more than 10 countries - Austria, Australia, Brazil, Canada, Denmark, France, Germany, Ireland, Japan, Netherlands, Norway, Sweden, Switzerland, the UK, and the USA.


How does Google LIA work? 

When a potential customer searches for a product within the geographic area set by the business, LIA is displayed as a dynamically generated ad, appearing on the top of the search results page.

Shoppers can quickly review local businesses that have what they’re looking for, as well as the item they can see, price and description. Furthermore, businesses can choose to direct users to a Google storefront page or their own landing page. 

 lia and storefront

 

Google Local Storefront

The storefront is the page to which any shoppers will be sent from LIAs that they click. From your local storefront customers can see more information, such as the below:

storefront info
 
At your local storefront or landing page, the potential customers have the option to buy the product directly from you, either through home delivery or in-store pickup. In addition to that, Google recently added a “pick up later” option, for when the item chosen by the customer is not available at the moment but will be delivered to the store later.

The positive of this is that you can increase ready-to-buy foot traffic to your shop.
 

Shopping Journeys 

Since there are various ways that a potential buyer will shop the inventory ads are integral to different shopping journeys.

ila-Shopping-Journeys

Specific Product Search 

Customers might look for a specific product, Google will show the particular item or branded product available in the geographic area. In this case, inventory is used in ranking and relevant products shown in search results.

Navigational Search

This refers to when a customer is looking for a particular store, branded product in a particular geography. In this scenario, Google can redirect the potential customer to ‘Google my business’ and shoppers can explore products sold in the store.

Categorical Search

When a potential customer searches for a product and geo-location is used to ensure that the shopper will view the product available near him. Here google up-ranks relevant stores in search which had the category in stock.

Chain Search 

Often customers search for specific chains or brands. When this happens they get a list of all the chain/brands’ locations and can also explore products sold at various branches.

 

See What's In Store (SWIS)

Mapping Google product categories can be very tough work. All categories must be entered exactly as in Google’s current taxonomy. WakeupData makes this step much easier and more automated.

See What’s In Store refers to your inventory on Google My Business (GMB) listings. When you provide your inventory data to Google your inventory is automatically searchable through GMB profile. This is an organic and free way to display your inventory. 

Free listings 

Free shopping listings showcase products and shop information to potential customers inside a specific geographical area. The free listing appears on the Google Shopping tab or Shopping app right under the paid ads.

free shopping ads tab

Take data from around the web, consolidate and cleanse it on WakeupData, then distribute the resulting feed.
 

How does Google LIA benefit ecommerce advertisers  

As an e-tailer we assume you have already got your product data structured and up-to-date. Making your product data available to Google LIA allows potential customers in your local area to find your products and check availability. 

For ecommerce businesses Google LIA can be an added source of traffic to your website and/or your physical store/s

Conclusion

As customers are starting their buying journey online, Google LIA provides greater visibility of your shop on Google Shopping and simultaneously improves your customer experience. The “in stock” icon, according to google, has proven to have higher CTR and is triggered by local data provided by the merchant.

This is beneficial as it means that in the long run, you’ll have a decrease in the cost of advertising and an increase in efficiency. 

However, for you to get full leverage of LIA it’s crucial to have updated information. This way Google can provide the best search result for your potential buyer, attracting more customers to your store and safeguarding a competitive advantage as you build a reliable portfolio online.

Getting Started with LIA 

As an official Google partner, WakeupData is an easy choice for retailers wanting perfectly structured product feeds. We are offering a 1-year free trial for any LIA campaign, along with a free setup.

Visit our Local Inventory Ads page to find out more and get started with high-performing Google Local Inventory Ad campaigns. 

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Topics:Google Ads